1. Shipping Methods
We offer a variety of shipping methods, including standard delivery and expedited shipping. The specific shipping methods will be displayed during checkout based on your address and selected delivery options. We will make every effort to ensure that your order is shipped on time.
2. Delivery Areas
We currently support global shipping.
3. Delivery Time
Delivery times are estimated and may be delayed based on factors such as your delivery address, logistics company, and weather conditions. In general, orders will be shipped within 2-3 business days after payment confirmation. The exact delivery time will be provided when you receive the shipping confirmation.
4. Shipping Fees
Shipping fees will be clearly displayed during checkout. The specific fee will be determined based on the delivery address, order weight, and selected shipping method. For customers with orders above a certain amount, we offer free shipping. Free shipping applies to orders over 40 units.
5. Shipping Address
Please ensure that you provide the correct shipping address. We are not responsible for shipping delays or errors due to incorrect or incomplete addresses. If you notice an address error, please contact customer service as soon as possible to correct it.
6. Shipping Risk
The shipping risk is borne by us until the goods are delivered to you. Once the goods are delivered to you, the shipping risk is transferred to you.
7. Delivery Issues
If delivery is delayed due to force majeure factors (such as weather disasters, wars, etc.), or if the package cannot be delivered due to address issues, you will be notified and can choose to either update the shipping address or request a refund.
Contact us
Tel:
Email: info@shozora.com
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